Riku, the primary founder of BISHIEPRO Studio, doubles as the creator and author of our original series, VLOVED. Presently, BISHIEPRO's roster of active artists and illustrators includes King and Chii. Our graphic design responsibilities are skillfully handled by Sivv, while Chro takes the helm as our rigging animator. For a comprehensive look at our current team members actively contributing to the studio, please explore our Behind The Studio page.

Collaboratively, our team at BISHIEPRO Studio works together to bring each artwork to life. While Riku contributes by determining main themes and approving finalized illustrations, the artists play a major role in the creative process. They enjoy significant freedom to explore their skills and express unique art ideas, resulting in a harmonious blend of individual creativity within the collective effort of our studio. This collaborative approach ensures that each piece of artwork reflects the diverse talents and contributions of our entire team.

Currently, our studio is not open for personal commissions. However, individual artists within our team have the autonomy to consider and decide whether to accept or decline projects from external companies. If you have inquiries regarding personal projects, we recommend reaching out to the specific artist directly. It's important to note that our artists primarily engage in commercial work at their discretion as self-employed individuals.

For businesses, studios, and individuals, including VTubers, influencers, and others, please reach out to us at bishiepro@gmail.com for any questions or inquiries. While we do not actively seek commercial projects, our studio is open to exploring opportunities for collaborative growth.

Our studio finds inspiration from a wide range of influences, such as personal experiences, cultural diversity, and artistic expression. The team works together to transform these inspirations into captivating creations, merging individual perspectives and creative energies. This collaborative effort results in a harmonious and inspiring collection of unique works.

We've collaborated with various talented individuals, including artists, logo creators, animators, and PV creators, who aren't permanent members of our studio. Some of these collaborators include @3000x4500, @CGcrescent, @Lizallychi, @decoplum18, and @riguruma.

At this time, licensing opportunities for our intellectual property, VLOVED, are not being considered until the completion and official publication of the first volume of our series. However, we are open to collaborations with fellow artists or creators for our original series. Feel free to reach out for potential collaboration opportunities.

The themes for our collections are meticulously chosen by Riku, the main creator of BISHIEPRO Studio, author of VLOVED, and avid enthusiast of anime and manga. Absorbing inspiration from these mediums, as well as the vibrant world of anime fashion, Riku ensures a diverse and engaging range of themes for our collections. Each theme is thoughtfully selected to resonate with our audience, offering unique and captivating designs influenced by our love for anime, manga, and contemporary and futuristic fashion trends.

Our founder and author for our original series VLOVED, Riku, was personally reached by Hirotaka Yoshida, the Chairman and Founder of Toanoana, at Anime Expo 2023. He expressed interest in publishing and featuring our series VLOVED on their official overseas website in Japan. Although this is an incredible opportunity, we are committed to taking action on his company's interest once we have our first volume fully prepared for publishing.

My primary inspiration stems from mythical creatures. The lores and mystery surrounding them have always fascinated me. In my novel, all the original characters are crafted based on mythical animals. - Riku

Of course, I am eager to witness further collaborations between writers and artists as they craft enthralling stories. In the ever-growing landscape of interest in light novels, where the synergy between authors and artists is pivotal, I am committed to fostering a robust and passionate team. Collaboration is a strength, and by supporting each other, writers and artists can transform their concepts into truly extraordinary creations. Within my network, numerous talented individuals harbor a desire to forge something new and distinctive but hesitate due to a fear of public scrutiny. Through my manga, I aspire to instill in them the courage and inspiration needed to confidently publish their original works. - Riku

Currently, the prospect of a game or anime adaptation remains distant, requiring significant recognition from major animation studios or publishers. While we're far from this point, we maintain an open mind and would eagerly embrace such an opportunity if it were to materialize in the future. At this moment we have been reached out by Hirotaka Yoshida, Toanoana Chairman and Founder personally at Anime Expo 2023 at this interest to see our original series publish and possible be added to their official overseas website in Japan.

Certainly, we've been actively hosting special events for our original series. In 2023, we treated our fans to a Halloween event called "Trick or Treat" adding an extra layer of excitement. Our first main event, the "Night Festival," took place at Anime Expo 2023, and we're gearing up for another fantastic event, "Teachwear," set to be unveiled at Anime Expo 2024!

We consistently share updates through our social media platforms and official website. For a more immersive experience, stay tuned to VLOVED's dedicated social media accounts on Instagram and Twitter.

We are currently working on a new page which will have a lot more details, but for now please visit our current official website: VLOVED

Our manga series will blend elements of mythology, fantasy, gore, and action. Recommended for audiences aged 16 and above.

Though we do not intend to include explicit sexual content at this moment, it's important to note that our manga will explore themes of gore, death, and possibly other mature topics. We advise that the content may not be suitable for viewers under the age of 16.

For our exclusive prologue launch in the summer of 2024, we aim to offer both digital and physical copies. The official release of the first volume is currently in progress, and further details will be provided at a later date.

The decision on release plans will be made once we have more finalized chapters prepared for publication.

Certainly, there will be a few concealed Easter eggs scattered throughout, allowing readers to uncover them and draw their conclusions.

Crafting a new series with top-notch artwork, and intricate designs, and participating in events incurs substantial expenses, posing significant challenges for our small studio. The most impactful way to support us is by spreading the word about our store online or, if feasible, purchasing our merchandise.

We aim to release fresh products for our series every other month. However, during busy convention seasons, we might introduce a larger collection for special occasions such as Halloween, Winter Holidays, or unique releases.

We strive to introduce fresh and exciting products regularly, aiming for at least one release each month.

Yes, we frequently provide limited or exclusive collections to add uniqueness to our offerings. While our primary focus this year is on crafting our original manga, VLOVED, we remain dedicated to delivering something special to our audience every month.

While we appreciate your input, we usually choose themes and designs based on our creative vision. However, we love hearing from our community, and your suggestions may inspire future creations.

Our products are crafted with high-quality materials to ensure durability and a polished finish. Specific details about materials can often be found in the product descriptions.

Restocking availability varies, but we occasionally bring back popular items. Keep an eye on our announcements and social media for updates or check our News page.

To ensure fairness to all our customers, we don't offer advance pre-orders. For details on pre-order availability and announcements, please check our website and follow our social media channels for the latest updates.

"Early Bird" refers to notifications that customers can sign up for regarding high-demand items we are working on. By opting in, customers receive a 30-minute advance notice before pre-orders for these items are officially announced to the public. These sign-ups are not for all items and when available we will announce them on social media.

To stay updated on our latest releases, follow us on social media, subscribe to our newsletter, or check our website regularly for announcements.

While we do not offer extensive customization, we occasionally provide options for personalization. Check individual product descriptions for details.

Shipping costs are automatically calculated using the latest USPS rates available on our website. The calculation takes into account the weight of the item and the destination for shipping. It's important to note that handling fees are incorporated into all shipping costs.

Shipping is available to most countries worldwide. Please refer to our Shipping & Handling section for specific information about countries we do not ship to.

Off-Peak Period/No Cons: In-Stock Only! (Domestic and Int'l): 5-7 business days. Peak Shopping/Ongoing Cons: In-Stock (Domestic and Int'l): 7-14 business days.

If you've combined in-stock items with pre-orders in a single order, your package will be shipped once all items are available at our office. However, if you've placed separate orders, in-stock items will be shipped first, unless you request to combine them with other pre-orders.

All domestic packages are equipped with tracking numbers and provided to customers once labels are printed. International customers also receive tracking numbers; however, for first-class some tracking may cease to work after leaving the USA. To guarantee continuous tracking until delivery, please reach out to us before placing an order to discuss upgraded shipping options.

Please read our Shipping & Handling information for a detailed breakdown of various situations that may arise.

We strongly encourage contacting us to combine shipping for all your orders before shipping, especially if some are multiple pre-orders.

Yes, please ensure all your shipping details are properly added so that no issues arise during shipment, thank you!

You can file a domestic claim online at usps.com/help/claims for packages covered by USPS insurance as described in the “Insurance Availability” section. The online claims process allows you to electronically upload. pdf and . jpg files as the required supporting documentation for a claim.

No, all customs fees must be paid by international buyers upon delivery if applicable.

We encourage you to get in touch with us promptly if you need to update your shipping address. Unfortunately, once your order has been dispatched, we cannot accommodate address changes, and we don't provide refunds for orders with incorrect shipping addresses. Please ensure accurate information during the ordering process to avoid any inconvenience.

Yes, we offer various expedited shipping options. Simply select the one that suits your needs during the checkout process. If you don't find a suitable option, feel free to reach out to us, and we'll do our utmost to explore alternative solutions for you.

You can file a domestic claim online at usps.com/help/claims for packages covered by USPS insurance as described in the “Insurance Availability” section. The online claims process allows you to electronically upload. pdf and . jpg files as the required supporting documentation for a claim.

We would be delighted to fulfill such requests. Feel free to contact us for more details. Depending on the complexity of the request we may charge an additional handling fee.

Our office remains closed during major holidays and weekends. For a comprehensive list of major USA holidays that might affect shipping, as well as details about conventions we attend throughout the year, please refer to our Shipping & Handling page.

We understand that errors can occur, especially with a high volume of orders. If you happen to receive the wrong item, please contact us, and we'll promptly send you the correct item. To assist us in resolving the issue, kindly provide images of the items you received or any discrepancies in your order.

Order cancellations are accepted within 24 hours of placing your order. However, once the packages have shipped, we cannot accommodate cancellations or requests of any kind. Please make sure to initiate any cancellations within the specified timeframe.

When we provide free shipping, announcements will be made on both our online platform and social media channels.

Yes, but there are exceptions for some countries, please visit Shipping & Handling for additional details.

While tracking is available for some first-class mail after it leaves the USA, it's important to note that tracking may not be available in many countries once it's left the country of origin. If you prefer reliable tracking, we recommend choosing our Priority or Express mail options, as they guarantee a tracking number to your location. This is particularly recommended for orders exceeding $100 US dollars or more.

Custom duties and fees for international orders are the responsibility of the recipient and are determined by the customs regulations of the destination country. Here's how it generally works:

1. Recipient's Responsibility: When a package arrives in a foreign country, customs authorities may assess duties, taxes, and other fees based on the declared value of the items. It's the responsibility of the recipient to pay these charges.
2. Customs Declaration: The sender (or the shipping carrier) is required to provide a customs declaration form that includes details about the contents and value of the package. This information helps customs authorities assess applicable duties and taxes.
3. Notification and Payment: In many cases, the recipient will be notified by the local customs or postal authorities about the assessed fees. The recipient may need to pay these fees before the package is released for delivery.
4. Varied Customs Policies: Customs policies and procedures vary by country, and some countries may have specific thresholds for duty-free imports. Additionally, certain items may be subject to restrictions or prohibitions.

International customers need to be aware of their country's customs regulations and potential charges that may apply to their orders. Providing accurate information on the customs declaration and monitoring any notifications from local customs authorities can help facilitate the smooth processing of international shipments.

We are only legally allowed to mark packages as "gifts" when they are "Giveaway" prizes that our customers have rightfully won. In all other cases, all international packages will be marked as accurately as possible to match the cost of each item on our online shop. This policy has been in effect since January 2024 and will continue going forward.

Shipping costs are calculated based on the weight and destination of your order. Please note that our primary shipping partner is USPS, and their rates may be subject to change. Understanding the potential high costs associated with international shipping, we recommend combining orders into a single package whenever possible to minimize expenses. Additionally, we encourage group orders as a way to collectively reduce shipping costs.

The duration for international orders to arrive from the United States can vary depending on several factors. Here are some general estimates based on shipping methods:

1. Standard/First Class Mail: It may take anywhere from 2 weeks to several months, depending on the destination country, customs processing, and local postal services.
2. Priority Mail: This is a faster option, and delivery typically takes around 6-10 business days. However, the actual time can vary.
3. Express Mail: This is the fastest option, with an estimated delivery time of about 3-5 business days.

It's important to note that these are general estimates, and actual delivery times may be influenced by factors such as customs clearance, local postal services, and any unforeseen circumstances. To get more accurate information, tracking your package and checking the shipping details provided by the carrier is recommended. If you encounter significant delays or have concerns, reaching out to the carrier or local postal service for assistance is advisable.

1. Wait for Customs Processing: Customs processing times vary, and it may take some time for them to clear the package. Be patient, as this is a standard part of international shipping.
2. Contact Local Customs: If you have specific questions about the status of your package, you can contact the customs office in the destination country. They will be able to provide information about any fees or requirements.
3. Provide Necessary Information: In some cases, customs may require additional information or documentation to clear the package. Make sure you have provided accurate and complete details when placing your order.
4. Check Tracking Information: Keep an eye on the tracking information provided for your package. It may provide updates on the customs clearance process.
5. Be Prepared for Fees: Depending on the destination country, customs duties, taxes, or other fees may apply. Be aware of the regulations in the recipient country and be prepared to pay any applicable charges.

If you are experiencing delays or have specific concerns about your international package, it's advisable to contact the local customs office for guidance.

• Returns and exchanges are solely accepted for incorrect orders or items received.
• BISHIEPRO assumes no responsibility for lost, misplaced, or undelivered packages. For assistance in such situations, please contact the post office directly with your tracking number and refer to our Shipping & Handling information for detailed instructions.

• If our customer service team has approved a return, kindly ensure to repack the incorrectly sent items and dispatch them to our designated PO BOX address, as indicated in the Contact section.
• Please note that return approvals are granted on a case-by-case basis and are applicable solely if you have received an incorrect item. In all other cases, sales are considered final, and no refunds are permissible for returns.

Please notify us within 24-48 hours of receiving your package if you discover any incorrect items. Failure to contact us promptly within this timeframe may result in no exchanges or returns being accepted.

If your order is being returned due to receiving the wrong items, we will cover any shipping costs incurred in the return. Please provide a receipt for the return to facilitate a full postage refund. Partial refunds will be processed back to the original payment method used for the order and not through any third-party service.

We regret to inform you that returns or exchanges cannot be processed for gifts received from someone else. All gift orders from one person to another are considered final. Thank you for your understanding.

Please keep all items in their original packaging for returns. Upon arrival, items undergo inspection to maintain the quality of brand-new products. Ensure that pets or mascots are kept away from the products, as any items with animal hair or damage will not be eligible for a refund. This measure is in place for the safety of customers who may have allergies.

Our convention schedule is updated regularly on our website and social media platforms. Please check there for the latest information on our upcoming events.

Yes, we often have exclusive items available at the conventions we attend. These items may not be available online, so be sure to visit our booth to check them out!

Unfortunately, we do not offer pre-orders for convention pick-ups. However, you can purchase our items directly at our booth during the event.

We occasionally run special promotions or offer discounts exclusively for convention attendees. Stay tuned to our social media for announcements regarding any convention-specific deals.

We provide information on the location of our booth, including booth number and floor plan details, closer to the event date. You can find this information on our website or social media.

Yes, we accept both cash and card payments at our convention booth. However, it's always a good idea to bring some cash, especially for smaller transactions or if service is bad within the area.

Currently, our artists are located internationally, except Riku, the author of VLOVED. As our original series continues to gain popularity, we aspire to bring all our talented artists together for major events. Discussions on this matter have taken place with both author and artists, and we aim to provide the opportunity for a collective meet-and-greet appearance with Riku once the first volume of our manga is completed and officially published. Stay tuned for updates on this exciting prospect!